Shipping policy

Shipping Policy

1. Shipping Areas

We ship to many countries worldwide. Please refer to the list of countries we ship to during checkout. If your country is not listed, we currently do not offer shipping to that location.

2. Delivery Times

Delivery times typically range from 8 to 15 business days, depending on the destination country. The maximum delivery time is 50 business days. These times do not include the 2 to 5 days required for order preparation. Delivery times do not account for potential customs clearance delays. For liquid or electronic products, an additional 5 to 10 business days may be required.
These delivery times are estimates and may be extended during periods of high demand, supplier slowdowns, logistical constraints, or other external factors.

3. Temporary Processing, Shipping Delays & Stock Availability

During certain periods of high demand, supplier slowdowns, logistical constraints, or limited product availability, order processing and shipping times may be longer than usual.

While we always aim to ship orders as quickly as possible, some orders may experience extended processing times, delayed dispatch, or temporary stock unavailability.

In the event that an item is temporarily out of stock, we will process the order as soon as it becomes available or contact the customer with available options.

Delivery time estimates provided on our website are indicative and may vary depending on external factors beyond our control.

4. Shipping Fees

We are pleased to offer free shipping on all our products. Shipping fees are waived for all orders, regardless of destination or order size.

5. Shipping Options

We currently offer standard shipping for all orders. Shipping options may vary based on the destination and product type.

6. Order Tracking

An order tracking service is available for most shipments. An email with tracking information will be sent to the customer once the order is shipped. However, please note that in some cases, due to free shipping options, tracking numbers may not be available. Tracking information, when available, may take 2 to 5 business days to become accessible.

7. Carriers

We use a network of local carriers from both the shipping country and the receiving country to deliver your orders. Carrier selection may vary depending on the destination.

8. Delivery Delays

In the event of delivery delays, please contact us at support@primeshopdeals.com. We will work to resolve any issues as quickly as possible.

9. Loss or Damage

For procedures in case of loss or damage to your order, please refer to our Return and Refund Policy.

10. Customs Fees

Customs fees, if applicable, are the responsibility of the customer. We are not responsible for any customs fees, taxes, or duties imposed by the destination country.

11. Return Policy

For details regarding returns, please consult our dedicated Return and Refund Policy.

12. Additional Information

For logistical reasons, the shipment of a single order may be made in separate packages. If your order is shipped in multiple packages, you will receive tracking information for each package when available.